Returns & Exchanges:

 1. Product return can be performed on the basis of receipt or invoice. Product cannot be damaged or be in impaired condition. The Buyer may withdraw from the agreement within 30 days from the purchase.

The product must be sent on:  
 

"Strefa Tenisa"  
Al. Bohaterów Września 12  
02-389 Warsaw, Poland

2. Product exchange can be performed on the basis of receipt or invoice. Product cannot be damaged or in impaired condition. The Buyer may withdraw from the agreement within 30 days from the purchase.

The product must be sent on:  
 

"Strefa Tenisa"  
Al. Bohaterów Września 12  
02-389 Warsaw, Poland

 3. In the case of total return of the product, the refund includes the value of the sent product plus shipping cost.  

In the case of partial return, the send money does not include the shipping cost. If the returned product was paid by credit card, from the sum of money that is refunded to customer; the trasaction fee is deducted. (2,5% of the sent product). 

4. In the case of product return, system deducts the value of the ordered products from its history, thus it has an influence on discounts. 

5. In the case of the product that is a service, which started on the customer's will, before the withdrawl of the agreement, custumer who does the right to withdrawl the agreement, must pay for all the actions.

6. If customer received the product without shipping cost, (order above 500 PLN with pre-payment on bank account), and the total value of returned products is less than 500 PLN, the customer must pay the shipping costs.

7. The refund for the product will be performed no later than within 30 days from the day of the return. Refund includes the delivery costs (in the case of total return). The return is done on the location or bank account of the customer. 

RETURN:

EXCHANGE:

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